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Wheelchair loan registration at Belfast Zoo

Each wheelchair is supplied with full safety instructions.

The wheelchair should be returned to staff at the Visitor Centre before your departure from the zoo: 4pm in winter months (October-March) and 6pm in summer months (April-September). Please note that the Visitor Centre will be closed after these times.

Please be aware that your booking is only secured when we approve this form and the date has been confirmed. You will receive a confirmation email that you must bring with you on the day of your visit.

You must complete the fields marked with an asterisk *

Loan details

Select a date above *

Wheelchair users details

First name *

Surname *

You must provide photo ID and proof of address at admission.

Enter full postcode to find the address *
Address *

We will use this information to contact you to confirm your wheelchair loan.

By completing this field, you are providing your personal data on the basis of consent to contact you.

Phone number *

Email *

Email sign ups

Belfast Zoo may wish to keep you up to date with the latest zoo news, events, competitions, promotions, offers and updates. Please tick the box to confirm that you would like to be contacted. You can opt out at any time. Full details of our Privacy Policy can be found at You must be over the age of 13 to subscribe to email updates.

Privacy notice

Belfast City Council is the Data Controller under Data Protection legislation for the personal data gathered on this form. Belfast City Council will use the information that you provide for the purposes of providing you with a wheelchair. By completing this form, you are providing your personal data on the basis of consent. Personal data may be shared between Council staff who are involved in providing this service and between Council Departments with the purpose of supporting an effective delivery of service. Your personal data will not be shared or disclosed to any other organisation without your consent or unless the law places an obligation on the Council to do so.

Personal data is held and stored by the Council in a safe and secure manner and in compliance with Data Protection legislation. It is also held in line with the Council’s retention and disposal schedule. If you have a query regarding your personal data or you wish access to it, please contact the Belfast City Council by emailing

Agreement of use

I understand that in order to use a loan wheelchair at Belfast Zoo, the named user must comply with the following conditions:

  • I have read the terms and Conditions of Loan and Safe Wheelchair User guidelines provided and the named user will use the wheelchair in accordance with the guidelines.
  • I understand that Belfast Zoo is situated on a hill and the named user will therefore be cautious when using the wheelchair on the steeper gradients should they wish to use them.
  • I understand that Belfast Zoo (Belfast City Council) cannot accept any liability for any damage or injury, however caused, by the named users use of the wheelchair within zoo grounds.
  • The named user will use the wheelchair appropriately and give due consideration to the terrain and other visitors in the park.
  • I understand the wheelchair is for the named user’s use only and will not be used by any other persons or to carry passengers.
Please tick to confirm you have read and agree to the wheelchair loan agreement of use.

Terms and conditions

All terms and conditions and safety guidelines will apply to your wheelchair loan.

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Belfast Zoo